> ## Documentation Index
> Fetch the complete documentation index at: https://docs.didx.co.za/llms.txt
> Use this file to discover all available pages before exploring further.

# Issuer journey

> The end-to-end flow for issuing credentials to users.

As an issuer, you decide what to issue, onboard the users who will receive credentials, and deliver those credentials. The full flow:

<Steps>
  <Step title="Browse credential presets">
    Find a published credential shape that matches what you want to issue. You don't need to design it yourself.

    See [Browse credential presets](/products/didx-me/guides/issuers/browse-credential-presets).
  </Step>

  <Step title="Onboard the user">
    Register each user who will receive a credential. Done once per user.

    See [Create user account](/products/didx-me/guides/issuers/create-user-account).
  </Step>

  <Step title="Issue a credential">
    Issue a credential to a specific user, against a specific preset, with the user's data.

    See [Issue a credential](/products/didx-me/guides/issuers/issue-credential).
  </Step>

  <Step title="Deliver the offer">
    Get the credential to the user's wallet, either by email or username, or as a QR code or deeplink rendered in your own UI.

    See [Deliver via identifier](/products/didx-me/guides/issuers/deliver/via-identifier) or [Deliver out of band](/products/didx-me/guides/issuers/deliver/out-of-band).
  </Step>
</Steps>

You typically don't follow this with verification. The user holds the credential, and someone else (a verifier, often a different organisation entirely) asks for it later.

## After issuance: revocation

If you need to invalidate a credential before it would naturally expire (an employee leaves, a licence is suspended, an enrolment ends), revoke it. See [Revoke a credential](/products/didx-me/guides/issuers/revoke-credential).

<Tip>
  Want to publish a credential shape so it can be issued by name? See the [Credential
  presets](/products/didx-me/guides/issuers/credential-presets-intro) section. Need a one-off custom shape outside the
  preset catalogue? See [Custom credential template](/products/didx-me/guides/issuers/create-credential-template).
</Tip>